Technical Support & Help Center

Welcome to the official Sanguo: New Dynasty help center. If you encounter any issues, please check the FAQs below or contact us.

Frequently Asked Questions (FAQ)

Q1: Does the game require an internet connection?

No. Sanguo: New Dynasty is a fully offline single-player game. All campaigns, general progression, and save data are stored locally on your device.

Q2: Will I lose my progress if I delete the app?

Yes. The current version uses purely local save files. Deleting the app will erase all local data. We recommend not deleting the app. Cloud backup (iCloud) will be added in a future update.

Q3: What languages are supported?

The game fully supports Traditional Chinese, Simplified Chinese, and English. You can select your language on first launch or switch at any time in the settings menu.

Q4: What should I do if the game crashes or lags?

The game is optimized on Cocos Creator 3.8.8 and runs at 60fps on iPhone 12 and above. If you experience lag, try closing background apps or restarting the game. If crashes persist, contact us with your device model and iOS version.

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